Get in touch
Contact DarkStoreTracker
Emails come straight to the people who update the store counts, not to a help desk. Your corrections and store tips are how we keep the numbers right for everyone, so they always get checked first.
What you can write to us about
-
A number or detail looks wrong
Send us the link to the page, what’s wrong and what it should be. A link to a company announcement, or a dated screenshot from the app, helps us check it fast.
-
A store opened, closed or moved
Tell us the app, your area or PIN code and roughly when you noticed. A screenshot showing a new delivery option, or “not serviceable” where it used to deliver, is a great help.
-
Press and research
Figures ready to quote, and the credit line to use, are in our press kit. For anything else, including bulk use of our figures, just ask.
If a correction checks out, we update the page. Sometimes a company figure and DarkStoreTracker’s figure are both right for different dates; our methodology explains why, and we show both. If you work for one of the companies we cover, please say so in your email.
Need help with an order?
We’re not part of any quick delivery app, so we can’t see your account or help with orders, refunds or deliveries. The help section in the app is the fastest route, and our customer care guides show how to reach each one:
Looking for a franchise or a job? Apply only on the company’s own website. We can’t pass on applications, and anyone asking for a “franchise fee” in an app’s name is likely running a scam. Our franchise guide and jobs guide list the official routes.
Email is our only channel. We have no phone number or social media inbox, we never ask for money, and we don’t take ads, sponsored posts or paid links. If someone calls or messages you in our name, it isn’t us.