Flipkart Minutes customer care number, complaints and refunds

Updated October 2026

Flipkart Minutes has no separate customer care number. Orders are handled in the Flipkart Help Centre. Flipkart’s grievance page lists 044-45614700, but only for escalations once the Help Centre has failed.

No genuine refund needs a fee, an OTP, your UPI PIN or a screen-sharing app (how the scam works).

How to contact Flipkart Minutes customer care in the app

Open the Flipkart app (or the Flipkart Minutes app) and go to the Help Centre from your account.
Select the order and the type of issue, then submit the request.
If it is not resolved, escalate to Flipkart’s grievance officer. Flipkart says you get an acknowledgment and a tracking ID within 48 hours.
Keep the order ID and the grievance ID.

How long does a Flipkart Minutes refund take?

Flipkart’s own pages give no refund timeline. Open the order in the Flipkart app (Flipkart Minutes section) or the standalone Flipkart Minutes app to see the refund status and the date promised. Take a screenshot of that date. If it passes, escalate the complaint.

If money left your account but no Flipkart Minutes order was placed, the payment usually reverses on its own. Raise it with your bank or UPI app as well as with Flipkart, and check the RBI deadline for failed UPI payments if it does not.

How to cancel a Flipkart Minutes order

Cancel as soon as you can from the order screen in the app. The order screen tells you if you can still cancel and if a fee applies.

If a cancellation fee looks unfair, dispute it in the app first and then with the grievance officer.

What to do if Flipkart Minutes delivers a wrong, damaged or expired item

Photograph the item, its expiry label and the bill before you open or throw anything away, then report it in the app the same day. Check the product page for its return conditions.

How to escalate a Flipkart Minutes complaint

Go one step at a time, and quote the order ID and your ticket number at each one.

Help in the app. Raise the issue in the Flipkart Help Centre from the order. Note the request number.
Grievance officer. Write to the officer named under Flipkart grievance officer.
Nodal officer. Flipkart does not name a separate nodal officer, so go to the next step.
National Consumer Helpline. Call 1915, WhatsApp 88000 01915, or file at consumerhelpline.gov.in.
Consumer commission. If the helpline does not settle it, file online on e-Daakhil.

Officers, emails and policies change, so confirm them on Flipkart’s own terms page before you write. These steps are general information, not legal advice.

Flipkart Minutes customer care contact details from Flipkart’s own website

Purpose	Channel	Official page
Order issues	Flipkart Help Centre (“Contact Us” in the app or site)	www.flipkart.com
Privacy grievances	[email protected]	www.flipkart.com

Flipkart grievance officer name, email and address

These details come from Flipkart’s own www.flipkart.com page.

Name: Karthik R, Associate Director
Email: [email protected]
Phone: 044-45614700 (escalations only)
Hours: Monday to Saturday, 9:00 to 18:00
Address: Flipkart Internet Pvt Ltd, Block B (Begonia), 7th Floor, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk, Bengaluru 560103
Company: Flipkart Internet Private Limited

The grievance phone number is for escalations after the Help Centre, not for routine order questions.

Fake Flipkart Minutes customer care numbers and refund scams

Directory and forum pages list numbers Flipkart does not publish, and fraudsters use them to hijack refunds.

Flipkart lists no number for Flipkart Minutes complaints other than the grievance line. If a number is not on Flipkart’s own website, do not call it.

If you have already lost money, call 1930 immediately or report at cybercrime.gov.in, then tell your bank.

Customer care for other quick delivery apps

For stores, cities and fees, go to Flipkart Minutes in India.